Set up payouts
1
Open your payout dashboard
Sign in with your platform account and open
Payouts.
Complete platform onboarding if you have not already.
2
Add your bank details
Complete the Airwallex beneficiary form shown during setup. If you have
already set up payouts, use Bank Details to review or update the account.Provide the beneficiary and bank information requested for your selected
country and account currency. Review the account, routing, and currency
details before confirming and saving the form.
3
Resolve any setup requirements
Check your payout setup status after saving. Complete any missing fields or
pending verification shown in the dashboard.If the dashboard shows a payout hold or another blocked reason, contact
support@useadmesh.com for help.
4
Review balances and statements
Review your pending, available, locked, and paid balances. Check statements
and payment history for the payout amount, status, and transfer details.Payouts require eligible earnings, completed recipient setup, the applicable
minimum payout amount, and monthly payout approval. Available earnings do
not mean a bank transfer has already been sent.
Understand your balances
Reporting API earnings can include unsettled performance
amounts. Payout balances follow the earnings ledger and settlement process,
so they can differ from the reporting API totals.
Track a payout
Review the statement and its associated transfer when checking a payment:
The transfer currency may differ from the USD earnings currency. Use the transfer
details for the amount the beneficiary receives, applicable fees, and exchange
rate when provided. Timing depends on approval, recipient readiness, and transfer
processing; use the dashboard status to follow your payment.
Read payout information through the API
Payout endpoints require your signed-in platform account’s Firebase ID token with theagent role. They do not accept the platform API key used by
GET /agent/reporting.
Balance fields ending in
_micros use one million units per major currency unit.
For USD, 12500000 micros represents $12.50. Statement money fields include
gross earnings, the AdMesh fee, and net earnings where provided.
Troubleshooting
- Setup incomplete: complete onboarding and the bank details form, then check the setup status again.
- Pending earnings: wait for settlement; performance earnings are not all immediately eligible for payout.
- Below the payout minimum: check the applicable threshold in payout readiness. Meeting the threshold does not bypass other payout requirements.
- Blocked or failed payout: check the reason and confirm your bank details. Contact support for retry or resolution.
- API authentication error: sign in again to obtain a valid Firebase ID token and confirm that you are using your platform account.