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Conversation Summary

End-of-conversation summaries with top recommendations based on the discussion - perfect for providing contextual suggestions after meaningful interactions.

Description

Conversation Summary appears at natural conclusion points in conversations, providing a recap of the discussion along with relevant product recommendations. This format feels like a helpful assistant summarizing key points and suggesting useful tools based on what was discussed.

Key Features

  • Natural conclusion: Appears at the end of conversations
  • Contextual summary: Summarizes the conversation and provides relevant recommendations
  • Top recommendations: Shows the most relevant products based on discussion
  • Conversation flow: Maintains natural chat interface flow
  • Intelligent timing: Appears at optimal conversation endpoints
  • Personalized content: Tailored to specific conversation context

Implementation

Basic Usage

import { AdMeshConversationSummary } from 'admesh-ui-sdk';

<AdMeshConversationSummary
recommendations={recommendations}
conversationSummary="Based on our conversation about payment solutions..."
showTopRecommendations={3}
onRecommendationClick={(adId, link) => window.open(link)}
/>

Configuration Options

PropTypeDefaultDescription
recommendationsRecommendation[]RequiredArray of recommendation objects
conversationSummarystringRequiredSummary text of the conversation
showTopRecommendationsnumber3Number of top recommendations to display
showSummarybooleantrueDisplay conversation summary text
showMatchScoresbooleanfalseShow relevance scores for recommendations
onRecommendationClick(adId: string, link: string) => voidRequiredClick handler for recommendations

Display Variations

With Summary

<AdMeshConversationSummary
conversationSummary="Based on our discussion about e-commerce solutions..."
showTopRecommendations={3}
showSummary={true}
/>

Recommendations Only

<AdMeshConversationSummary
showTopRecommendations={5}
showSummary={false}
showMatchScores={true}
/>

Best For

  • AI CRM Systems: Regie.ai, CoPilot AI, Nooks
  • Chat Interfaces: Conversational AI platforms and chatbots
  • Customer Service: Support platforms and help desk systems
  • Sales Tools: Lead qualification and sales assistance platforms
  • Consultation Platforms: Advisory and recommendation services

Platform Examples

AI CRM Systems

Perfect for sales and marketing tool recommendations:

Examples: Regie.ai, CoPilot AI, Nooks

<AdMeshConversationSummary
conversationSummary="Based on your sales challenges, here are some recommended tools..."
showTopRecommendations={3}
onRecommendationClick={handleCRMToolClick}
/>

Customer Service Platforms

Ideal for support tool suggestions:

<AdMeshConversationSummary
conversationSummary="To help resolve similar issues in the future..."
showTopRecommendations={2}
showMatchScores={false}
onRecommendationClick={handleSupportToolClick}
/>

Consultation Platforms

Great for advisory service recommendations:

<AdMeshConversationSummary
conversationSummary="Based on your business needs assessment..."
showTopRecommendations={4}
showMatchScores={true}
onRecommendationClick={handleConsultingToolClick}
/>

Content Structure

A typical Conversation Summary includes:

  1. Summary Header: "Based on our conversation..." or similar
  2. Context Recap: Brief summary of key discussion points
  3. Recommendation Introduction: Transition to suggested tools
  4. Top Recommendations: List of most relevant products
  5. Optional Scores: Match percentages for each recommendation

Timing and Triggers

Conversation Summary should appear when:

  • Natural endpoints: User indicates conversation is concluding
  • Problem resolution: After addressing user's main concern
  • Information gathering: After collecting sufficient context
  • Decision points: When user is ready to take action
  • Session timeouts: After periods of inactivity

Styling and Customization

The component maintains conversational flow while clearly presenting recommendations:

CSS Classes

  • .admesh-conversation-summary: Main container
  • .admesh-summary-text: Conversation summary content
  • .admesh-recommendations-list: Recommendations container
  • .admesh-recommendation-item: Individual recommendation
  • .admesh-match-score: Relevance score display

Visual Design

  • Conversational tone: Maintains chat interface aesthetics
  • Clear separation: Distinguishes summary from recommendations
  • Scannable format: Easy-to-read recommendation list
  • Consistent spacing: Proper visual hierarchy

Analytics and Tracking

Conversation Summary provides comprehensive analytics:

  • Summary impressions: When summaries are displayed
  • Recommendation views: Which recommendations are seen
  • Click patterns: Most engaging recommendation positions
  • Conversation context: What topics drive recommendations
  • Conversion attribution: Revenue from conversation-based recommendations

Performance Metrics

Conversation Summaries typically achieve:

  • High relevance: 85%+ contextual accuracy
  • Good CTR: 4-10% click-through rates
  • Strong conversions: Higher purchase intent from context
  • User satisfaction: Positive feedback on helpfulness